รายละเอียด

Qualifications:
* Bachelor’s degree in hospitality management or equivalent.
* Marketing experience in the luxury sector, ideally in hospitality, wellness, or cosmetics.
* Proven experience in guest-facing roles and VIP hosting
* Strong project management and activation execution skills
* Experience coordinating photoshoots, testimonials, or content production.
* Ability to multitask and manage complex guest journeys.
* Proactive, structured, and solution oriented.
* Discretion, confidentiality, and maturity.
* Strong sense of hospitality, warmth, and client care.
* Fluent in English; additional languages are an advantage.

Main Responsibilities:
*Welcome, brief, and support all guests sent by Global, Regional, or Local teams (press, celebrities, VIPs, influencers, KOLs, partners).
* Curate personalized stay experiences that reflect CLP’s luxury and scientific identity.
* Guarantee a flawless execution of all Clinique La Prairie program experiences from arrival to departure.
* Monitor guest satisfaction daily and identify opportunities for repeat-stay conversion.
* Work with Sales and CRM teams to identify high-potential guests and track their follow-up pipeline.
* Design and deliver monthly resort activations.
* Oversee all seasonal decorations (Festive period, Chinese New Year, Ramadan, etc.), ensuring full
alignment with global brand guidelines.
* Organize on-site content production: testimonials, longevity talks, expert videos, guest stories.