Job Detail

About the Role
As the Bar Manager, you will be responsible for the overall management of Bar operations, ensuring service excellence, guest satisfaction and adherence to RIU Brand standards. This role requires strong leadership, cultural sensitivity and a hands-on management style suitable for Thailand's hospitality.

You will lead a large service team, and play a key role in the successful pre-opening and long-term operation of the resort.

What You’ll Do
1. Manage and oversee daily operations of assigned Bar outlets in accordance with RIU standards.
2. Ensure outstanding guest experience through high-quality beverage service & personalized hospitality.
3. Control operational costs, inventory, wastage and labour efficiency while meeting departmental service targets.
4. Handle guest feedback and complaints professionally and timely & effective resolution.
5. Overlook setups, equipment, cleanliness and overall outlet presentation.
6. Lead, train and motivate service teams, fostering teamwork and professional discipline.
7. Support pre-opening activities and staff training programmes.

What We’re Looking For
1. Experience: Minimum 5–7 years of experience in F&B operations with at least 3 years in a similar leadership role in a 4 or 5-star property.
2. Skills: Strong leadership skills with ability to manage large, multicultural teams. Excellent service mindset and strong understanding of guest expectations.
3. Education/Certifications: Degree or a diploma in Hospitality Management or a related field. HACCP, Beverage, mixology certifications are a plus.
4. Other Requirements: Strong command of English (spoken and written) & Thai is a must.