รายละเอียด

HOMAway Manager
Reports to: Chief Operating Officer
Location: Phuket, Thailand, working across the HOMA portfolio
Employment Type: Full-time, permanent

About HOMA
HOMA is a Southeast Asia-founded flexible living platform, founded in 2019 as a joint venture between ACRE and NOON Capital. We design, build, and operate hosted lifestyle apartments that work from day one, for stays from a few nights to a few years.
Today HOMA operates four properties across Thailand and has new ventures underway in Bangkok, Seoul, and the MENAT region, totaling over 1500 units. We have hosted more than 1.5 million guests since inception and won numerous industry-leading awards and certifications.
Our vision is to become the category-defining flexible living operator.

The Opportunity
Lifestyle is at the heart of why people choose HOMA: the gyms, pools, workspaces, and events are what make our properties feel like home bases rather than hotel rooms.
HOMAway takes that further. It brings everything beyond the room together into one members club: workspace, fitness and wellness, a signature amenity at each property, curated F&B, and neighbourhood perks and partnerships. One name, one membership, one standard across the portfolio. Book direct with HOMA, and HOMAway comes with the stay.
Every HOMA location has a HOMAway, and this role runs all of them day to day. We are looking for a hands-on operator to take over the many touchpoints that make HOMAway work: the events calendar, class timetables, the member journey, local partnerships, and coordination with every property team. Alongside the day to day, you own HOMAway's strategy: pricing, productisation, and communications, set directly with the COO. You do not need to arrive as a seasoned strategist. You need energy, taste, organisation, commercial instinct, and the ambition to grow into the person who owns this business line as it scales.

What You'll Do

Revenue & Product Strategy
- Set HOMAway's pricing strategy: membership tiers, day and week passes, and add-ons, benchmarked against what each component costs standalone locally
- Own productisation: what membership includes, how it is packaged at every property, and the signature local expression on top
- Set HOMAway's communications strategy with Marketing: one story, consistently told across every channel and property
- Run an active, recurring review of perks, partnerships, and embedded integrations; keep what earns its place and fix or cut what does not

Member Experience & Community
- Own the HOMAway events calendar, member socials, and class timetables, actively managed with on-property teams across the portfolio
- Own the member journey end to end: sign-up, access, booking, renewal
- Be the visible face of HOMAway for members, guests, and neighbours

Operations & Coordination
- Coordinate HOMAway touchpoints across properties: front office, F&B, fitness and wellness partners, and local perks providers
- Hold one member experience and one quality level at every property, and flag what falls short
- Work with our front office teams to introduce
HOMAway to guests and neighbours alike

Growth & Partnerships
- Help grow every direct revenue stream: external memberships, day and week passes, guest access during stays, and member add-ons
- Support corporate and community membership partnerships with employers, schools, and local businesses around each property
- Partner with Marketing on launch campaigns and member communications

Reporting & Planning
- Build the reporting the business runs on: membership growth, usage, and revenue by stream, with support from Finance
- Bring the on-the-ground view into commercial planning and budgeting with the COO and Finance
- Support the Seoul launch and help turn it into the playbook for every future HOMA market

Who You Are
Required
* 5+ years in membership based lifestyle businesses - hospitality, fitness and wellness, F&B, events, co-working, or community operations; multi-site or membership exposure a plus
* Smart, ambitious, and creative: you generate ideas and you execute them
* Commercially minded: you can set a pricing, product, or communications direction and defend it with simple, clear evidence
* Operator's instincts: organised, reliable, comfortable running many moving parts at once
* Strong communicator who enjoys being on-property with teams and members
* Comfortable with simple, clear reporting
* Hands-on, high-autonomy working style in a fast-moving environment
* Strong English. Thai a plus.

Preferred
* Background in hotel membership clubs, gyms, day-access platforms, or spa and fitness membership businesses
* Hybrid hospitality, co-living, or serviced residence experience
* New product or new market launch exposure

Growth Path
This is a deliberately staged role. You start by running HOMAway day to day across the portfolio. As membership revenue proves out, and as we launch new markets, the role is designed to grow into the senior owner of the HOMAway business line. We would rather hire someone with the headroom to grow into that than someone who has already done it elsewhere.

Location & Logistics
* Phuket, Thailand, with regular travel across the portfolio
* Periodic support to new-market launches, starting with Seoul

Compensation & Benefits
* Competitive base salary, benchmarked to experience
* Standard Thailand benefits package
* A clear growth path as HOMAway scales, with compensation reviewed as scope grows

HOMA is an equal opportunity employer. We welcome candidates of all backgrounds and identities.

How to Apply
Apply directly through our online form: Apply - HOMAway Manager
We'll ask for your CV and a one-page note: tell us about a community, events, membership, or guest experience you ran or helped build, what made it work, and what you would do first at HOMAway.