รายละเอียด

Responsibilities

- Plan, manage, and supervise all housekeeping operations to meet company standards
- Ensure cleanliness and readiness of guest rooms and public areas at all times
- Conduct room inspections and monitor team performance
- Prepare staff schedules and manage manpower efficiently
- Control inventory of supplies and ensure cost-effective usage
- Coordinate with other departments
- Handle guest complaints and resolve operational issues promptly
- Train, coach, and develop the housekeeping team

Qualifications

- Proven experience as a Housekeeping Supervisor or Manager in the hotel industry
- Strong leadership and team management skills
- Good communication and problem-solving abilities
- Detail-oriented with a strong sense of cleanliness and organization
- Able to work under pressure