รายละเอียด

Participates in developing and implementing gallery procedure that will increase tour flow from marketing channels. Develops and manages materials and equipment and builds relationships with external vendors and internal associations. Evaluates programs/channel for generating tours and implements solutions to enhance tour flow capacity. Communicates gallery strategy to sales and marketing workforce. Builds and maintains relationships with sales management, and coordinates with them to address any problems. Manages the day-to-day activities of individual contributors, customer and teams. Participates in the performance management, coaching, and selection of the marketing workforce.
Resolves guest problems quickly, efficiently, and courteously. Arrange working Schedules for Receptionist, Greeter and Hostess to make sure Sales Gallery operate with enough manpower. Maximize tour slot and occupancy by reviewing status daily report. Maintain Sales Gallery to be ready for Sales presentation at all operating time, including Gallery Temperature, stationary supplies, Beverages stocks, etc. Ensure daily tour reports, line rotation and any reports generated by Receptionists are complete correctly in timely manner. Conduct daily brief every morning with Receptionist, Greeter, Hostess and Gallery support’s positions to update what’s going on of the day and sharing useful information to all concerned persons.

CANDIDATE PROFILE

Preferred Education and Experience
• High school completion or equivalent
• Related work experiences

Required Qualifications
• Good personality
• Service minded
• Strong communication skills
• Positive interpersonal skills.
• Able to work in a deadline and target
• Strong hospitality skills.
• Managerial skills
• Interpersonal skills

COMPETENCIES, BASIC SKILLS, PERSONAL CHARACTERISTICS
Personal Attributes
• Dependability
• Positive Demeanor
• Adaptability
• Presentation
• Integrity
Interpersonal Skills
• Interpersonal Skills
• Customer Service Orientation
• Diversity Relations
• Team Work
• Influence
Communications
• English Language Proficiency
• Excellent communication skills, both verbal and written
• Listening
• Applied Reading
• Public speaking skills
Analytical Skills
• Learning
• Problem Solving
• Decision-Making