Job Detail

Duties and Responsibilities : -
- Co-ordinate with Guest Service and Operations in related to owners/guest arrival and departure.
- Provide the highest level of service of food, drink and activities any other requests by guests/owners.
- Ensure the utmost satisfaction of guests and owners at all times.
- Housekeeping: to implement of standards and responsibility of training and quality of work.
- Ensure F&B for guests and owners are prepared and served at the highest level as per EH SOP.
- Enforce villa staff members to follow SOP.
- Oversee villa maintenance; report issues to the Chief Engineer and office, and follow up until resolution.
- Arrange payment and incidental bills when guests check out with the highest integrity—ensuring all transactions are honest, transparent, and accurately documented.
- Prepare and submit cash sales reports and petty cash claims in a timely manner.
- General wellbeing of owners, guests and visitors to the villa.

Qualifications :-
- Experience: 3–5 years in luxury villa or hotel management
- Operations: Strong in housekeeping, maintenance, and guest services
- Leadership: Able to manage, train, and motivate villa staff
- Guest Experience: Excellent communication and problem-solving skills
- Commercial Awareness: Basic understanding of pricing, bookings, and upselling
- Finance: Able to handle petty cash, expenses, and basic reporting
- Technical: Familiar with villa systems (AC, pool, MEP) and maintenance coordination
- Attributes: Professional, detail-oriented, proactive, and flexible with working hours

Please send your CV to [email protected] For more information, please contact 087-703-5173