Job Detail

รายละเอียดงาน
1.Support and execute operational plans in alignment with Management direction (Operations Manager)
2.Supervise, monitor, and follow up on daily operations to ensure consistency with SOPs and service standards
3.Coordinate with all departments (HODs) to ensure smooth day-to-day operations
4.Allocate manpower and resources effectively to support daily operations
5.Distribute tasks clearly to supervisors and staff, and follow up on performance
6.Ensure service quality, cleanliness, and guest satisfaction across all areas
7.Handle guest complaints, operational issues, and unexpected situations professionally
8.Work closely with local staff and communities to ensure smooth collaboration
9.Conduct regular checks and provide feedback to improve operations
10.Be available to support operations during emergency situations when required
11.Perform other duties as assigned by Management

คุณสมบัติผู้สมัคร
Bachelor's degree in Hospitality, Hotel Management, Real Estate or Property Management, Arts (English), Humanities, or related fields.
Minimum 3 years of experience in operations, hospitality, tours, or service-related roles
Experience in supervising teams or coordinating operations (not necessarily at manager level)
Good command of spoken and written English
Strong problem-solving skills and ability to handle real-time situations
Good communication and coordination skills across different teams
Able to work with diverse teams (including local staff and ethnic communities)
Flexible, hands-on, and able to work in a dynamic environment
Positive attitude, willing to learn, and able to take direction
Thai nationality only