จำนวนอัตรา |
1 |
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จังหวัด |
เกาะสมุย |
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ระดับการศึกษา |
ปริญญาตรีขึ้นไป, มีประสบการณ์ |
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รายละเอียด |
Duties:
Assists in recruitment of Reception staff, and manages their scheduling & training.
Manages guest reservations, channels, and direct bookings on cloud PMS software.
Liaises with Housekeeping & Maintenance to ensure facilities and rooms are presentable and functional. Maintains highest room availability.
Communicates with guests pre-arrival to understand their special needs and expectations.
Coordinates room selection, to ensure guest stay is pleasant and memorable.
Arranges logistics pre-arrival and within hotel.
Greets and processes guests upon arrival & departure.
Interacts with guests to evaluate their satisfaction, and areas of improvement & assists management in identifying future target market segments. Develops guest profile database.
Commits to service of hotel guests with positive attitude, and fosters the same attitude throughout the team.
Ensures security of guest data and belongings in left luggage. Manages room keys & access.
Resolves guest complaints and issues in alignment with hotel essence.
Promotes in-hotel products and services, and supports guests in selecting activities and sight-seeing around the island.
Manages hotel shop merchandise & sales.
Liaises with Accounting staff on realizing payments & safe closing of cash/credit shifts. Manages efficient document flow.
Sets up & enforces policies and best practices for Reception staff.
Controls staff log book, and manages efficient and forthright communication.
Prepare reports and forecasts.
Automate repetitive tasks.
Manage Reception staff evaluation reports and metrics for team.
Perform other pertinent duties as assigned by the management.
Qualifications:
1. Thai national, Female/Male, age 26 years or older.
2. Bachelor's degree in related hospitality field, minimun 3 years experience
3. Highly organized, dependable and honest.
All applicants must send their CV to hr@ampersandresort.com, with a recent photo. |
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สวัสดิการ |
- ประกันสังคม
- ทำงานอาทิตย์ละ 6 วัน
- วันหยุดนักขัตฤกษ์
- พักร้อนประจำปี
- โบนัสประจำปี |
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เวลาทำงาน |
ประจำ |
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เงินเดือน |
15,000 บาทขึ้นไป บาท |
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สนใจติดต่อ |
ปาล์ม |
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เบอร์โทร |
077426532 |
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อีเมล์ |
palmy@ampersandresort.com |
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เว็บไซต์ |
https://www.facebook.com/ampersandresort/ |
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